PacWest Scale offers a Preventative Maintenance Program that consists of cleaning and testing devices, making adjustments or calibrations, creating calibration reports, providing parts replacement and increasing environmental awareness. Should you enroll in our Preventative Maintenance Program, we offer discounted labor rates for monthly, quarterly, semi-annual and annual programs.

Any downtime with a weighing device can result in a loss of productivity. Not to mention money. As a result, we do our utmost in having your scale up and running smoothly in the shortest time possible. We provide you a maximum four hour response time in Southern California depending on your location and time of notification. In most cases, adjustments and repairs can be made right on the spot. In the unlikely event, that your weighing device needs a higher degree of repair, we will give you repair options and completion times. Very often, we can provide a replacement scale so the downtime is minimized.